1912 is KSEB’s toll free customer care number. You can call this number 24 hours non-stop to report power related complaints and information. To register a power outage complaint automatically, dial 1912, select the language when the call is connected and dial 1. You can then register your complaint by entering your 13 digit consumer number. Dial 19 as soon as the call is connected to talk to the customer care officer. How to easily register a ‘No Power’ complaint through 1912 To register a complaint for the first time from a phone number Dial 1912. When you start hearing the voice message, dial 11. Enter the 13 digit consumer number. Dial 11 again and the complaint will be registered. To re-register a complaint from a phone number to the last registered consumer number through IVRS Dial 1912. When you start hearing the voice message, dial 11. Listen to the consumer number. Dial 11 again. To register a complaint from one phone number to another consumer number as opposed to the last registered consumer number Dial 1912. When you start hearing the voice message, dial 11. Listen to the consumer number. Dial 0 and dial the new consumer number. Then dial 11. Complaints also through WhatsApp Complaints can also be registered through WhatsApp on 9496001912. No complaints will be received on this number by phone or SMS. Contact number for comments, suggestions and complaints about services available since 1912: Call Center Manager: 9496012400 You can call the special emergency number 9496010101 to report electrical accidents and other emergencies.